Convenient new payment options are available for RTC Southern Nevada passengers

The Southern Nevada Regional Transportation Commission (RTC) recently expanded its payment options provided by Masabi, added two new online payment portals, and improved Justride fixed-route validators, capable of processing contactless EMV (cEMV) payments. ).

This means that in the future, passengers will be able to board and use a validator with their payment card and will be charged the best possible price for their journey.

The RTC has also expanded its cash-to-mobile partnerships to offer more than 350 locations throughout the Las Vegas Valley area where mobile bus passes can be purchased with cash. These include major retailers, creating better access to ticketing for RTC riders across all platforms.

“With the implementation of these new services, upgrades and partnerships to expand payment options, RTC continues to improve overall service operations to make transit more accessible and convenient for our customers,” said RTC CEO MJ Maynard. “This is essential in our continued mission to reach as many people as possible with equitable transportation options.”

rideRTC Web Portal

The rideRTC web portal helps customers manage and track their rideRTC mobile app from their computer. Now customers can plan their trips and buy tickets in advance while traveling using their smartphone or at home on their desktop or laptop.

Paratransit Payment Web Portal

The new paratransit payment web portal allows customers to purchase their passes online and create an account where they can set up recurring payments and track their payment history. Another benefit of the new purchasing system is that paratransit customer accounts are updated the same day they purchase, giving customers immediate access to transit passes and eliminating the three to five day wait following their purchase. .

Cash to mobile partnerships

Retailers including Dollar General, Family Dollar, 7-Eleven, CVS Pharmacy and Walgreens have pledged to provide RTC customers with more locations where they can take advantage of the cash-to-mobile payment option. This payment option allows customers to purchase bus passes with cash at over 350 locations throughout the valley and then have the fare loaded on their RTC smartphone app, rideRTC.

Improved rate validators

With federal funding, Masabi’s new Europay, MasterCard and Visa (cEMV) compatible contactless Justride in-vehicle validators have been installed on all fixed-route RTC transit buses, located closer to the fare box for better accessibility and convenience. These validators will be a key part of RTC’s work to add rechargeable touch cards and build for future contactless payment options.

Melvin Z. Madore